Navigate Support

Navigate is a robust student support system, and has many nuances. Sometimes it's hard to know where to start to get help on a task in Navigate.

Where to find help

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Functional vs. Technical

Functional Questions

 What does functional refer to?

If you are exploring ways to leverage Navigate, considering changes to your existing business processes, or want to know more about what options are available, this is related to functional questions.



Submit a Consultation Request

Technical Issues

 What does technical refer to?

If there are issues with a function not working properly, there seems to be something off about the data, or you are receiving error messages, these are technical issues that should be triaged by UMIT.  The Learning Platforms team supports Navigate at UM, and can escalate concerns to EAB, if needed.  Please submit a ticket if you have a technical issue.

Submit a Support Request